Administrative- Customer Services

Over  Six years of Administrative experience in Multinational Organization. Ability  to manage Fleet Management , housekeeping and also skilled in providing  above per customer services. Proficient  providing project support to different work teams based on standard procedures and policies.

Last Resume Update June 17, 2016
Address Karachi, Pakistan
E-mail Locked
Phone Number Locked

Experience

IBEX GLOBAL (a trg co.)
Admin Executive
Feb 2013 - Current

Work Statistics:

Transport/Customer Services:

• Ensure proper control over use of vehicle through proper scheduling and programing.
• To check & ensure safe & effective transportation for all staff from company and back to home.
• Daily preparing schedule for Pick &Drop and ensure to pick and drop on time.
• Dealing with driver and supervisor to maintain car and give feedback to vendor for repairing and maintenance.
• Ensure all cars are updated model as per SOP and clean.

Housekeeping & Cafeteria:

• Ensure all office, cubical, cafeteria, parking area, office are cleaned.
• Follow up Ticket and complaints and give their solution effectively and mannerly.
• Preparing Night shift time Schedule for Cleaning and get feedback from all management.
• Check the food quality in Cafeteria.
• Ensure the serving of food according to the menu and standard.

Security:

• To check the attendance & look after other security matters at Company.
• To ensure the security measure in & around premises.
• To ensure the effective security arrangements for foreigner visiting at the company premises and coordination
with private security services & other law enforcement agencies.

Others:

• Manage daily operations of an organization.
• File and maintain records of all documents under custody.
• Responsible for maintenance of Lift & Generator, coordinate with vendors for servicing.
• Looking after Repair & maintenance and Office Renovation.
• To response on in house/field complaint with respective section and take recurrence prevention measures and prepares quality trouble reports after detail investigation.
• Dealing in p procurement of grocery and Janitorial stuff.
• Carry out any other work assigned to me by the superior.
• Report to Manager Administration.

The Brand Partnership Pvt. Ltd.
Admin Executive
Jan 2010 - Feb 2013

Work Statistics:
• Ensure proper use and maintenance of physical assets and office, including vehicles, equipment, furniture, and office building. Arrange for repairs as necessary
• Ensure security of office, staff, and physical assets belonging to the organization.
• Maintain Office records and upgrade all Official filing System.
• Coordinate and maintain weekly attendance and annual vacation records of all department employees.
• Closing the deal.
• Ensure security of office, Staff, and physical assets belonging to the Organization.
• Daily Supervision of Housekeeping staff

Maxim Advertising Pvt. Ltd. Islamabad
Assistant Account Manager
Aug 2006 - Sep 2009

Work Statistics:
• PR activities with focus on client management, business & recovery.
• Sharing the experience with team.
• Client projection through print and electronic media.
• Checking the status of each client’s job in the creative department and verify the job will be complete on time.
• Contact each client at least once a day to discuss current and upcoming project.
• Review and present concept/layout/copy to the client for approval.
• Communicate the client’s feedback to the creative department and discuss the next steps in the campaign

Jang Group
Booking Assitant
Oct 2004 - Jul 2006

Work Statistics:
• Dealing with Accredited and non-accredited agencies, Booking Points.
• Product ion and Proof reading.
• Handling the Cash counter and receiving Cash etc.
• Responsible for performing data input into the computerized management system during t he booking process.
• Identify errors in paperwork submitted by others.
• Maintain spreadsheet s and information databases

Education

CBA University
MBA Marketing
Jun 1999 - Aug 2001
University of Punjab
B.Com
Jun 1997 - Jul 1999

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