At DHL Express, we have the following opening in Customer Service department at Country Office, Karachi.
Contact Centre Manager
The position reports direct to Head of Customer Service
– Minimum Masters degree preferably MBA from a reputed institution
– Minimum 5 years experience of managing call centre operations
– Over all 8-10 years of work experience
– Age 28-35 years

Skill set required:
– Energetic and self-motivated
– Excellent communication skills (Verbal and Written)
– Sound analytical skills
– Excellent team management skills
– Capable of meeting deadlines and targets in a highly challenging environment
– Well conversant with MS Outlook and MS Office

Only short listed candidates will be contacted. DHL is an equal opportunity employer.

Apply:
If your profile matches the above criteria, please send your CV, via email 

to: jobs.pk@dhl.com by Thursday, May 08, 2014. Please mark the position applied for in the subject line.