IT Help Desk Engineer
| at | |
| Location | Karachi, Pakistan |
| Date Posted | August 29, 2018 |
| Category |
Others
|
| Job Type |
Full-time
|
| Qualifications | Bachelors in Computer Sciences |
| Career Level | Mid Level |
| Experience | 3-5 years |
| Gender | Not Applicable |
| Base Salary | -- Not Mentioned -- |
| Send Resume at | apply@ths.com.pk |
Description
Our client is a multinational pharmaceutical firm based in Karachi. They are looking for 'IT Help Desk Engineer'. QUALIFICATION: Bachelors in Computer Sciences EXPERIENCE: 3-5 years of hands-on experience in the following items. - Serve as the first point of contact for users seeking technical assistance over the phone or email. - Troubleshot IT related issues (hardware, software, network, peripherals) for users nationwide. - Recorded technical issues and requests. Diagnosed and resolved problems. Escalated issues as appropriate. - Provided software troubleshooting and administration for proprietary software. - Assist with the installation of new hardware and software and help train employees on its use. - Check/test all IT equipment’s on regular basis to ensure equipment are working properly. HelpDesk Networking Hardware Software Interested candidates are invited to share their CV in MS Word format