I'm 41 years old and married with no children. I was born and brought up in Qatar and completed my matriculation in Qatar. After my parents got retired came back to Lahore, Pakistan and completed the remainder of my education.

Now, I'm a MBA (HR) seeking a position headed for the growth of Hr, Sales and Marketing with 7 years incorporated experience of extensive Admin/Clerical & Customer/Client support. I have previously worked as Telesales Representative (TSR), Customer Service Representative (CSR) in a call center and Customer Support Executive (CSE) for a BPO project in Lahore.

In regards to the job advert, I have the following work experiences:

Customer Support Executive
Currently, I've worked in Lahore at Support Solutions Hub - Pvt Ltd for UK based client, City Taxis also previously known as Northern Taxi. I’ve order processed cabs for customers based in Sheffield, UK by filling out the customers details Name, Phone number, Pickup Address, Drop off location & Time in company customized Irish oracle based software 'iCabbi' and dispatched it. English Subtitle Editor/Transcriber
I've worked in Lahore at ePlanet Communications Inc for US based client, Netflix. My work was with digitized versions of completed feature films, TV shows & Documentaries by using specially developed subtitling software that allows manipulation of the sound frame by frame. After carefully watching and listening to the entire video and then translate all the dialogue, music and sound effects into two line written captions by making editorial decisions about whether certain lines or words can or should be deleted and/or paraphrased. As a result, I and my team members provide quality English subtitles for the client with less supervision under the operations manager. Team Lead – Transcription
I've worked in Lahore at Odacious Web - Pvt Ltd dated 4th Jan 2019. My responsibility was to QC transcribed YouTube Vlogs in English subtitles with the aim to provide the management with a reliable transcription team.

 

Office Clerk cum Purchaser in Qatar Job duties performed by me were as follows: 4 years extensive work experience. I was employed in a private transportation company, Al-Wattan Al-Arabi Projects W.L.L under Qatari national sponsor dated from 10th August 2012 till 26th November 2016. This experience positioned me to carry out business operations and correspondences with less supervision under the Business Development Manager and positioned me to get a know-how of operations in a warehouse workshop and to deal with Indian, Nepali, Bangladeshi and even Qatari employers/employees and customers. 1) Purchasing materials, tools and spare parts for staff and workers

2) Handling customer & client calls and inquiries

3) Business correspondence by email & by visit

4) Preparing & posting daily income, expense, quotations, time sheets & delivery details of staff & workers

5) Preparing cash receipt from customers

6) Preparing cash & cheque receipts from clients

7) Fuel filling petrol/diesel for all company vehicles (low & high) and getting cash receipt signed by Owner for approval

 

This position has equipped me to fulfill the job requirements as I was residing in Industrial area in Qatar and performing all the duties as mentioned above. I’m enthusiastically applying to be part of Team as a team player contributing towards the growth and development of your prestigious organization because I believe the experiences that I have gained in Pakistan & Qatar with the combination of my natural ability, work experience coupled with proficiency by organization, dedication, team work and result-orientation make me an ideal candidate based on your requirements. I ensure that all processes are efficient wherever I have worked by providing a different way of thinking and help colleagues to achieve the jobs assigned to them.

After reviewing my details, I'm sure that you would agree that I'm the right candidate for the job offered. I have enclosed my CV for your reference. I can be contacted at all times on Email & Cell phone. Thanking you in advance for your time and I look forward to hearing from you.

Faithfully,

Sunil John Albert | +92-3488797895 | [email protected]