An MBA and a seasoned professional, having worked in multiple industries (banking / telecom / airline / power & energy) and in various MNCs since last 15 years with around 09 years of hands-on managerial experience in the area of Business Development - B2B/ B2C Sales & Services, Corporate portfolio/ Key Accounts, Enterprise sales, Sales & Distribution channel management and Customer Services.

An avid reader who has a knack for in-office content writing and articles. Also, a techno buff and a sports enthusiast.

Areas of Expertise:

-Corporate Relationship (B2B channel management / direct sales & services)
-Key Account Management & Retention.
-Customer Services / Customer Experience|
-Cross-sell - VAS (Value Added Services) / Ancillary Services/ IOT/ M2M solutions/ SaaS
-Sales & Distribution Channel Management.
-Strategy formulation
-Contract negotiations.
-Revenue Protection/ Recovery/Collections.
-Services Operations
-Process & Performance Improvement.
-Project implementation.
-Vendor/ third party resource management