A reliable and qualified Network Support Engineer and Desktop Support Engineer with over 12+ years of experience in the setup, maintenance, improvement and support of network and Desktop services. Detail-oriented, with proven communication and analytical skills; can handle multiple tasks to meet deadlines in pressure situations. Have good experience in interacting with the Vendors, End User’s Technical issue, Trouble Shooting of Network and standalone Computer’s, Printer’s, PABX, and IT Trainings. I worked in various industries like Telecommunications, ISPs, Hospitals (HMIS) and Education.