Application Deadline: 7th December, 2025

Location: 7th Floor, PNSC building Karachi - Head Office

Department: Branch Banking Operations Unit

Position Title: Manager - Branch Support, Operations - AVPIII / AVPI

Qualification: Minimum bachelor's degree

Experience: 8 years of experience, including at least 5 years in branch banking, with a technical understanding of core banking and allied systems.

Roles and Responsibilities:

• Assist in establishing superior operational standards in branch banking and monitor relevant documents to ensure consistent application of such standards.
• Provide guidance to the Branch & System Support Unit team for routine and specific matters related to Branch Operations.
• Review the development of the Business Requirement Document and supervise User Acceptance Testing for various enhancements in the banking system performed by the Branch & System Support Unit team.
• Develop and map system reports for monitoring internal controls and regulatory reporting purposes.
• Develop written updates related to Branch & System Support.
• Prepare walkthroughs and training for Branch Banking staff on system basics of core banking and other allied applications.
• Assist in reviewing various instruction circulars on policy and periodic regulatory requirement changes with respect to system flows.

Requirements:

• Experience in General Banking Operations and AML/CFT.
• Knowledge of Core Banking Systems and Allied Applications.
• Knowledge of MS Office (Word, Excel & PowerPoint) and MS Outlook for office communication.

Kindly mention the position and location in the subject line.