We're hiring - Software Support Consultant

Location: Lahore

Required Qualifications And Skills:

• Minimum of 2+ year s experience supporting applications/products
• Typically requires an AA degree in technical field or equivalent experience and 5 or more years of technical support experience in related field.
• Must be enthusiastic and energetic with outstanding command of English (verbal and written).
• Neutral to American accent would be favorable.
• Previous experience and superior customer/helpdesk service skills.
• Strong multi-tasking and organizational skills with ability to meet deadlines
• Strong written/verbal communication skills: Comfortable with providing support via Phone, Zoom and Email
• Proficiency/Aptitude in software and operating system troubleshooting techniques/methodologies
• Strong technical aptitude; analytical and critical thinking skills
• Experience in supporting ERP/business applications/accounting applications would be considered an asset
• Basic coding knowledge will be considered an asset
• Experience working for Manufacturing companies will be an asset