Customer Support Representative
Location: Korangi, Karachi

They are looking for motivated fresh graduates to join our team as Customer Support Representatives. The role involves assisting customers with their queries, handling orders, and ensuring a smooth and positive ordering experience.

Responsibilities:
Respond to customer inquiries via chat, email, and phone.
Process and manage customer orders.
Resolve customer issues and provide accurate product information.
Track orders and update customers on their order status.
Handle complaints professionally and escalate complex issues when needed.
Maintain accurate customer and order records.

Requirements:
Excellent communication and customer service skills.
Strong problem-solving abilities.
Basic computer and order management skills.
Ability to work efficiently in a fast-paced environment.