General Manager – Mall Ref: JS1011L0022

Position: General Manager – Mall – Karachi
The Mall General Manager is responsible for overseeing all aspects of mall retail and office management including but not limited to leasing and tenant relations, marketing & promotions, business planning and financial management, facilities and operational management, concierge services and control of all maintenance, inspection and safety functions

Key Requirements: 

Education: 
• Graduate degree in either business, retail management and/or retail real-estate
• Extensive knowledge of retail real estate industry 
Experience:
• Minimum 5+ years of mall management experience (GM level or above), preferably overseas, including mall development and mall launching
• Mixed use development experience (office, retail, residential & hotels)
• Experience with luxury segment of the market
• Sound working knowledge of computer software applications
• Experience in mall development, opening and new site management 
Desirable Skills:
• Strong business acumen and good technical knowledge of Commercial Facilities
• Good understanding of mall management
• Strong mall specific financial acumen
• Good understanding of tenant mix and zoning
• Good understanding of mall operations and associated policies and procedures
• Good understanding of mall marketing, advertisement and promotion
• Knowledge of managing leasing contracts and negotiation, exposure to tender management
• Understanding & experience in managing Service Level Agreements eg cleaning, security, facilities management etc
• Strong negotiations and sales skills
• Excellent interpersonal skills
• Leadership and decision making qualities are essential
• Possess good English and Urdu skills (both written and spoken)
• Excellent Customer Service Skills
• A good team player with strong analytical skills
• Able to be trusted with confidential and sensitive company information
Email cv to: kamran@hirelabs.com and please mention the position in subject line.

Author

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