Netsolace IT is a premier technology organization that provides groundbreaking technology solutions for the franchise industry. Its portfolio of products includes ERP solution, Point of Sales System, Digital Menu System, Training System and E-commerce solution. For more details about the company, please visit our website: www.netsolace.com
Job Purpose:
The candidate is responsible for managing, monitoring and coordination of Software Deployment and Releases. Deployment and Release Engineer works with Product Management, Engineers and Operations to insure a smooth and seamless Deployment and Release of software products to market.
Key Responsibilities:
· Updates/maintains master release schedule and other deployment schedules.
· Researches/resolves escalated, critical, and other large scope customer deployment and release issues, including after normal business hours as required.
· Works with product managers, engineers, and customers to resolve deployment and release issues and communicate status/solutions to appropriate stakeholders.
· Coordinates activities and maintains all software deployment and release schedules
· Creates/maintains Policies and Procedures related to software deployment and release activities in designated online locations.
· Attends customer meetings and conference calls as required to address deployment and release issues and processes.
· Coordinates deployment and release related amendment requests
· Writes queries to facilitate deployment and post-deployment analysis.
· Trains, coaches, and mentors Software Deployment staff to develop expertise.
· Proactively identifies, recommends, and implements process and other operational improvements.
· Performs software deployment, release and administrative duties (e.g., performance reviews, coaching / counseling, staff schedules, etc.).
· Performs any other duties as deemed necessary to provide quality service.
Education/Work Experience/Skills & Competencies required:
Qualification: BCS/MCS/equivalent
· Minimum three (3) years of experience in Deployment and Release Management
· Knowledge in software development methodologies/processes (requirements, design, implementation and test). Knowledge of VSTS/ TFS as plus
· Ability to interface with all levels of management.
· Excellent organizational and project management skills.
· Excellent interpersonal, verbal and written communication skills.
· Ability to manage multiple projects simultaneously.
Ability to work with cross-functional project teams across multiple locations.
Ability to work independently.
Excellent analytical and problem solving skills.
How to Apply:
· Send your Resumes/CVs to humanresources@netsolace.
· Please make sure to write the exact position title in the subject line while applying.