Customer Service Analyst

at DMKHR Consultancy
Location Gulshan e Iqbal, Karachi, Pakistan
Date Posted January 24, 2017
Category Others
Job Type Full-time
Career Level Mid Level
Gender Not Applicable
Base Salary 20,000-30,000

Description

Customer Service Analyst

Applicants must have excellent command over English communication both written and verbal with a passion to make an impact in a fast learning and growth oriented work environment.
About the Job Role: (In-bound Service)
Act as a liaison between customers and company agents to ensure highest level of customer satisfaction.
Take in-bound calls and Live Chat requests from customers to answer in a friendly and positive manner.
Advise and respond to customers about their queries and complaints related to their concern product.
Gender: Female Location: Gulshan e Iqbal, Karachi city, PAK Timing: 03:00pm - 11:00pm PST
Salary Range: PKR 25 - 30K / month only

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