CUSTOMER SERVICE REPRESENTATIVE
| at | |
| Location | Karachi, Pakistan |
| Date Posted | January 22, 2026 |
| Category |
Distribution & Logistics
|
| Job Type |
Full-time
|
| Qualifications | Graduate or Undergraduate |
| Career Level | Mid level |
| Experience | 1–3 years |
| Gender | Both |
| Base Salary | -- Not Mentioned -- |
| Currency | PKR |
Description
WE’RE HIRING - CUSTOMER SERVICE REPRESENTATIVE IN FREIGHT FORWARDING
Techno Freight Pakistan is hiring a Customer Service Representative to join our growing logistics team.
Location: Port Way Trade Center, Shahrah-e-Faisal, Karachi
Job Responsibilities
1. Manage customer communication for FCL, LCL, Air & Sea Freight
2. Coordinate with operations, documentation, and overseas agents
3. Provide shipment updates, schedules, and cut-off information
4. Resolve customer queries professionally and timely
5. Maintain service quality and customer satisfaction
Requirements
- 1–3 years of experience in freight forwarding customer service
- Good communication and coordination skills
- Knowledge of shipping operations & documentation
- Ability to work under pressure
What We Offer
- Professional working environment
- Career growth in the logistics industry
- Market-competitive salary