Customer Service Specialist

at 2 Shades BPO
Location Karachi, Pakistan
Date Posted October 22, 2025
Category Call Center & BPO
Job Type Full-time
Qualifications Graduate or Undergraduate
Career Level Mid level
Experience 2-3 years
Gender Both
Base Salary -- Not Mentioned --
Currency PKR

Description

We're Hiring: Customer Service Specialist Bahria Town (Day Shift)

Location: Bahria Town, Pakistan

Full-Time | Day Shift

Role Summary

As a Customer Service Specialist, you’ll be the first point of contact for our customers, helping them navigate our digital platforms, resolve issues, and deliver exceptional service with empathy and efficiency.

What We’re Looking For

  • Strong communication skills in English
  • Prior experience in customer service or banking preferred
  • Tech-savvy with a basic understanding of digital platforms
  • Problem-solving mindset and a customer-first attitude
  • Ability to work independently and in a team

What We Offer

  • Competitive salary and benefits
  • Growth opportunities in a fast-paced environment
  • Supportive team culture
  • Training and development programs

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