Customer Support Executive (Fashion Retail)
| at | |
| Location | Karachi, Pakistan |
| Date Posted | July 25, 2025 |
| Category |
Retail
|
| Job Type |
Full-time
|
| Qualifications | Graduate or Undergraduate |
| Career Level | Mid level |
| Experience | 1+ year |
| Gender | Both |
| Base Salary | -- Not Mentioned -- |
| Currency | PKR |
| Send Resume at | hr@sahanestore.com |
Description
Sahane is hiring Customer Support Executive (Fashion Retail)-full-time and on-site position
Job Location: Tariq Road, Karachi
Timing: 10am -7pm
Key Responsibilities:
·Oversee customer service operations, across WhatsApp, emails, and calls.
·Generate and present daily, weekly, and monthly reports on customer queries, refunds, team performance, and other key insights.
Key Requirements:
·Atleast Bachelors with 1+ years of relevant experience
·Exceptional English writing & communication skills.
·Strong analytical skills – ability to generate and interpret reports.
·Problem-solving mindset & ability to work independently.
·Tech-savvy – comfortable using customer service tools, social media platforms, and analytics software.