Issue Resolution Officer
| at | |
| Location | Karachi, Pakistan |
| Date Posted | September 11, 2017 |
| Category |
Retail
|
| Job Type |
Full-time
|
| Career Level | Entry Level |
| Experience | 6 months+ |
| Gender | Not Applicable |
| Base Salary | -- Not Mentioned -- |
Description
Issue Resolution Officer required at Daraz (PK).
Jobs Description
Agent need to coordinate with the customer on their complaint
Escalate customer complaints to internal department and follow up
coordinate with customer on their complaints through calls SMS or emails
Discuss critical and chronic issues with their reporting authority
Maintain the call quality and productivity as per the set target & ensure company compliance
Experience: 6 months+
Location: Mai Kolachi, Karachi
Send your resumes with subject-line as "Issue Resolution" or apply online at careers.daraz.com