Job Title: US Healthcare Assistant
Location: Main Shahra-e-Faisal, Karachi
Shift Timings: 07:00 PM to 04:00 AM PKT
Working Days: Monday to Friday
Employment Type: Full Time and Onsite

Key Responsibilities:
Serve as the primary point of contact for the patients.
Ensure accurate and timely processing of patient orders and other assigned activities
Proactively engage with patients, the doctor's office, insurance, and internal departments to resolve issues related to patients’ supplies.
Perform insurance eligibility checks and obtain Prior Authorizations.
Verify patient information and maintain complete, accurate, and up-to-date records in the CRMs

Requirements:
Excellent English communication and interpersonal skills.
Strong attention to detail, organizational skills, and a patient-focused approach.
Experience handling patient orders, documentation, and records.
Proficiency in CRM systems, computer applications, and accurate data entry.
Ability to effectively coordinate with insurance payers and healthcare providers.

Perks and Benefits:
OPD and IPD Health facility for self, dependents, and parents
Life Insurance Coverage for self
Fuel Card for Male Employees
Free Pick & Drop for Female Employees
In-House Gym Facility
Paid Leaves & US Holidays
Referral Bonus