
As they say, everyone makes mistakes. In several cases, you can correct your error or just forget about it and move on. Making a mistake at career workplace, however, is more critical. It can have a dire effect on your employer. It may, for instance, endanger a relationship with a client, cause a legal problem, or put people’s health or safety at risk. Repercussions will ultimately trickle down to you. Simply correcting your error and moving on may not be an option.
When you make a mistake at work, your career may rely on what you do next. Here are the steps you should take at career workplace:
Admit Your Mistake at Career Workplace
As soon as you discover that something went awry, instantly tell your boss. The only exception is, of course, if you make an insignificant error that won’t affect anyone or if you can fix it before it does. Otherwise, do not try to hide your mistake. If you do that, you can end up looking a lot worse, and others could even accuse you of a coverup. Being upfront about it will demonstrate professionalism, a trait most employers greatly value.
Present Your Boss With a Plan to Correct the Mistake
You will require coming up with a plan to rectify your mistake and present it to your boss. Hopefully, you will be capable to put something together before you first approach her, but do not waste time if you can’t. Reassure her that you are working on a solution.
Then, once you know what you require doing, present it.
Be very clear about what you think you should do and what you expect the results to be. Tell your boss how long it will take to execute and about any associated costs. Make certain to have a “Plan B” ready, in case your boss shoots down “Plan A.” While making a mistake is never a good thing, don’t miss the opportunity to demonstrate your problem-solving skills.
Do not Point Fingers at Anyone Else
In a team-oriented environment, there is a great possibility other people were also responsible for the error. While people are generally thrilled to take credit for successes, they are reluctant to own mistakes. If you can, get everyone to approach your boss together to alert her that something has gone wrong.
Regrettably, you might not be able to make that happen. There are going to be some people who say “it’s not my fault.” It won’t help you to point fingers at others, even if they do share responsibility for the mistake. In the end, hopefully, each person will be held accountable for his or her own actions.
Apologize But Don’t Beat Yourself Up
There s a big difference between taking responsibility and beating yourself up. Admit your mistake but do not berate yourself for making it, especially in public at career workplace. If you keep calling attention to your error, that is what will stick in people’s minds.
You need your boss to concentrate on your actions after you made the mistake, not on the fact that it happened in the first place. Be careful about tooting your own horn, though. Bragging about how you fixed things will not only call attention to your original blunder, it could raise suspicions that you made a mistake so you could swoop in to save the day.
If Possible, Correct the Error on Your Own Time
If you are exempt from earning overtime pay, get to work early, stay late and spend your lunch hour at your desk for as long as it takes to correct your mistake. This will not be possible if you are a non-exempt worker since your boss will have to pay you overtime—1 1/2 times your regular hourly wage—for each hour you work over 40 hours per week. You certainly don’t want to stir up more trouble by causing him to breach that requirement. Get your boss’s permission if you have to work longer hours at career workplace.