Product and Process Specialist Ref: JS0411L0083

Dear All,
As you have experience in this industry, I would appreciate it if you could refer candidates to me for the following position(s)

(Job Description is attached below).

Thank you for your time. I look forward to hearing from you.

Kind Regards,
Fahad Jamil
Program Consultant
Career Pakistan
+92 345 530 0048

fad.jamil@gmail.com
We are seeking candidates for the Product and Process Specialist Position at a Microfinance Bank (owned by a large Multinational Company)

Position Title: Product and Process Specialist
Company Sector: Banking
Company Type: Microfinance Bank (owned by a large Multinational Company)
Position Location: Islamabad

Salary: About up to 100K
Essential Requirements: — About 2 years (or more) experience.

— Recent experience in mobile banking

— Recent experience in developing processes related to mobile banking
Note:
— Role is to develop multiple processes — related to sales, call centers, back-end operations, front-end operations, etc
— Also role includes developing products related to remittances, utility bills payments, etc
Other Requirements:

— Excellent analytical, creativity and problem solving skills

— Good presentation and organizational skills
Job Description:

— Define process flows for sales, call center, back end and front end of banking operations 
— Development of Complaint Management process
— Account Opening integration with Telco application along with banking ones
— Development of Account Opening Toolkit for all levels
— Development of Policy Documents
— Development of Manuals
— Handling of Internal & SBP audits
— Development of Corporate Solutions
— Support to MFS for System Development
— UATs of System
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Author

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