Corporate Banking Department

Job Description – Relationship Officer

Key Responsibilities:

· Interact with clients to clearly understand their requirements and provide appropriate services;

· Raise credit applications and borrower rating of new and existing customers in a timely manner in line with the specified credit procedures of the Bank;

· Analyzing client’s financial conditions as wells as the company’s credit competency;

· Organizing regular meetings and handle client communications;

· Cross-sell various financial products and services offered by BTMU to the customers;

· Analyze and resolve client concerns in timely and professional manner;

· Provide excellent client support and ensure client satisfaction;

· Escalate and discuss complex client issues with management for resolutions;

· Ensure thorough follow-up of all transactions and customer-related requests for internal approval of the management and subsequent execution of the same;

· Work with cross functional teams to address client requests and inquiries;

· Maintain high level of professionalism and competence when dealing with clients;

· Prepare and circulate internal management reports well before due date with accurate information. Competencies:

· Excellent analytical skills and working knowledge of financial accounts/reports

· Interpersonal and networking skills

· Ambitious, motivated to succeed

· Dedicated to support the business development strategy of CBD

· Display of personal commitment, efforts and initiative in all business dealings

Expected Salary: 35000-45000 PKR. (Depending on candidate)