The HR Personnel plays a crucial role in the execution of the HR Strategy and HR objectives partnering with the line managers in support of strategic business objectives.

· The HR Personnel advises and delivers support in areas of performance management, training, recruitment, performance management, employee relations and grievance handling.

· HR Personnel works collaboratively with Manager HR and Shared Services to deliver the administrative requirement such as employee records, data for personnel files as well as providing creative solutions to everyday problems of staff.

· He/She will contribute to the development of HR solutions, including headcount planning, performance management, and follow up, succession planning, leadership development.

· To deliver HR services in the standard HR process with a strong focus on employee relations

· Act as a single point of contact and intermediary for employees and management in assigned Program and District.

· Analyze a broad range of HR data to identify valid insights, and convert these insights into recommendations that management can use to make decisions.

· Provide managers and supervisors with an HR perspective on business decisions by leveraging strong knowledge of all HR functions.

· Evaluate the impact of proposed changes on employees, and manage change to minimize disruption to the business.

· Collaborate with managers to design organizational structures, define job roles, and search and retain talent according to the Organizational needs.

· Maintain a current knowledge of local legislation and participate in developing appropriate policies and procedures.

· Track HR measures and metrics that aid decision making and track progress towards goal achievement

· Participate in the development of the annual HR strategic plan and budget and suggest improvements when needed.

· Keep up to date on knowledge of HR and foster deep understanding of this through ongoing discussion and collaboration with GM HR, managers, HR colleagues and supervisors.

· Participate in the creation of clear, concise, and standardized mechanisms for reporting data and findings to the GM HR, including dashboards indicators.

· Actively reach out to Program heads and work with them to collaboratively identify opportunities for HR program and practice improvement.

· Support Programs Head and supervisors on HR and people management practice.

Coordinate with GM HR to deliver recruitment, compensation and effective talent management to solve HR related problems.

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