COUNTER SERVICES MANAGER / MANAGER OPERATIONS
I believe in no shortcuts, my asset remains my hard work and dedication. Quality of work and innovation is what I aspire for and I want to be a trendsetter in my respective field. To work for such Organization this provides healthy competitive work environment and provides opportunity for growth and success.

 

Last Resume Update April 28, 2019
Address LAHORE, Pakistan
E-mail [email protected]
Phone Number +923218002470

Experience

HABIB METROPOLITAN BANK LIMITED
CUSTOMER SERVICES MANAGER / MANAGER OPERATIONS
Mar 2017 - Current

CUSTOMER SERVICES
SUPERVISION OF FINANCIAL ENTRIES
FOLLOW BANKING POLICIES AND MANUAL
AUDIT AND COMPLIANCE PREPARATIONS
BRANCH ADMINISTRATIONS
PRODUCTS SELLING
COMPLAINT HANDLING

BANK ALFALAH LIMITED
RELATIONSHIP MANAGER RETAIL BANKING
Mar 2005 - Mar 2017

SUPERVISION OF BRANCH BANKING ENTRIES
CUSTOMER SERVICES
ACCOUNT OPENING
DORMANT ACTIVATION
ZAKAT
ZERO BALANCE ACCOUNTS
ATM CARDS
ONLINE TRANSFER OF CHEQUES
MONEY GRAM
OBC
RTGS
INTERCITY CLEARING
OUTWARD INWARD CLEARING
CHEQUE BOOK
LOCKERS
REMITTANCE
CASH HANDLING
ATM CASH HANLING
AUDIT PREPARATION
AML KYC
CASA
CAR FINANCE SALE
BANCA INSURANCE SALE
MUTUAL FUNDS SALE
CREDIT CARD SALE

CITI BANK N.A
ASSISTANT ANALYST
Dec 2003 - Mar 2005

PROCESS THE CREDIT CARD APPLICATIONS AS PER POLICY
DATA CHECKED
BANK STATEMENT CALCULATION
INTERNAL AND EXTERNAL VERIFICATION OF CUSTOMER
REJECTION REVIEW

Education

NATIONAL COLLEGE OF BUSINESS ADMINISTRATION AND ECONOMICS
MASTER OF BUSINESS ADMINISTRATION
Jan 2006 - Sep 2019

MARKETING & FINANCE

UNIVERSITY OF PUNJAB
B.COM
Mar 2001 - Jun 2003

COMMERCE

BOARD OF INTERMEDIATE & SECONDARY EDUCATION LAHORE
FSC
Mar 1998 - Sep 2001

PRE ENGINEERING

BOARD OF INTERMEDIATE & SECONDARY EDUCATION LAHORE
MATRIC
Mar 1996 - Mar 1998

SCIENCE

Contact Candidate