ICM JAPAN      -           From October 2014 till March 2015.

Worked as “Head of Admin”

Responsibilities include the following:

• Develop policy/procedure to increase productivity and increase control.
• Preparing reports of sales business (reporting to Head offices & Regional Offices).
• Focal point for all general administrative matters (ordering office supplies, ordering business cards, repair problems with printers and copier, internal moves, booking conference rooms etc).
• Front hand client handling.
• To ensure all administrative assignment assigned related to Admin department are carried out efficiently.
• Maintain and update all necessary records, files and database
• Record Keeping and Filing

MAIN ACCOUNTABILITIES:

- To take dictation, draft correspondences from brief notes or verbal instructions, type in English, proof read all documents and dispatch to the concerned.

- To maintain computerized track of all incoming and outgoing correspondences, monitor and follow up with concerned employees on the progress of activities to provide up-to-date status.

- To arrange meetings and appointments for the Customers, to visit before starting business.

- To receive and answer telephone calls, take down / relay messages, and answer routine queries.

- To prepare consolidated departmental weekly reports.

ICM JAPAN      -           From May 2013 till Oct 2014.

Worked as “Backup system support Administrator”

Responsibilities include the following:

• Manage Remittance Update/Announcement.
• Manage Auction Result Distribution.
• Maintain new customer list, daily basis.
• Manage new customer search list, weekly only.
• ICM unreleased distribution.
• Create Shipping schedule update/announcement.
• Export certificate update/distribution.
• Export certificate translation (Japanese to English) update/distribution.
• JEVIC update/distribution.
• Shipping order update/distribution.
• Bill of lading update/distribution.
• Bill of lading amendment recording.
• Maintain CDR report
• CDR Random Voice Checking for Sales Conversation.
• Develop policy/procedure to increase productivity and increase control.
• Maintain and update all necessary records, files and database.
• Record Keeping and Filing