Presenting 9 Year diversified experience, within various legendary banking environments, including local and multinational banks.
Helping to build good customer relations Supervise more than 200 employees in All South Region Handling IT complaints and queries (from customer and staff)
Ensures that all functions to be undertaken by the sections within their department have been allocated to responsible people and are correctly completed with no functions left undone or unaccounted for.
Having AutoCAD, Tmenos T24, Bank smart, Flex cube, AML, KYC, and Hot scan experience.Proficient in the use of MS Excel, MS Word, MS PowerPoint, Outlook and Reporting Database software’s.
Excellent communication skills, both verbal and written.
Experience in leading a team of 5 to 10 One Link Engineer.
| Last Resume Update | January 13, 2018 |
| Address | Karachi, Pakistan |
| [email protected] | |
| Phone Number | 03215791963 |
Experience
Quality Assurance and Cutomer Service Coordinator
As a Service Quality Officer my duties are as below Collection of feedback of every customer Analysis statically of feedback forms and follows up Daily, weekly, monthly and annually report to Distribution Head
Operation Manager
Manages overall supervision of the sections within the Finance and Management Affairs Department.
Ensures that all functions to be undertaken by the sections within their department have been allocated to responsible people and are correctly completed with no functions left undone or unaccounted for.
Maintains full awareness of the work of the department in order to brief senior management and other interested parties on detailed issues as required. Provides senior management with regular reports and management information relating to the business of their sections. Ensures that all actions taken by staff within department are fully and accurately recorded
Operation Officer
As an Operation Officer my duties were to resolve any/all identified issues promptly, and escalate concerns to senior management as appropriate to ensure timely awareness of any material concerns.
Secondly Transfer posting. Online Transfer Islamic Branch Online transfer. Pay Order and Demand Draft Issuance Cancellation and Balancing.
Admin / Accounts Officer
As an Admin Officer my duties were to Reconciled job cost detail to the general ledger, closed out old jobs, set up new jobs with the redevelopment cost.
Education
M.B.A
Banking And Finance