MAIN SKILLS AND ABILITIES:
- Ability to effectively communicate, organize, and motivate people
- Team player with confident creative sense
- Eager to assume responsibilities and learn new experiences
- Ability to handle conflict
Areas of Expertise:
- Microsoft Office, Pc Troubleshooting, Maintenance.
- Telecommunication and Waseela Microfinance Banking services management software’s i.e. Seibel, Efront, Casper and Huawei CPS portals
- Responsible to fix issues of Financial transactions ie: Money transfer, Utility Bill payments, Mobile Load Transactions, Using software’s Like Huawei Cloud Payment Solution(CPS),NADRA verysis, NADRA E-Sahulat, CTI(for ATM CARDS)& EFRONT
- Web Designing: Adobe Photoshop, Coral draw, Freehand, Xara3D, Inpage Macromedia Flash8, Illustrator, Dreamweaver.
- Web Development CMS: Joomla, WordPress, Php, Html, Dhtml, Css, JavaScript, MySQL, Php “APTECH” Sh-e-Faisal in 2012.
- Business Consultant / Network Marketing: Oriflame Pakistan, DXN Pakistan Pvt Ltd.
| Last Resume Update | June 15, 2016 |
| Address | Karachi, Pakistan |
| Locked | |
| Phone Number | Locked |
| Website | Locked |
Experience
Executive Investigation Resolution Unit, (Mobicash Mobile Financial Services 4444)
• Extracting financial statements of customers and providing it to customers via email.
• Monitoring Complains of ATM Cards and resetting pin codes of ATM Cards and Mobile wallets.
• Responsible for investigating staff related cases, via outbound calling or by sending Emails to proper Channel.
• Providing complete solution to Customers, Franchises and Retailers.
Customer Services / Recovery / Collection Executive / Sales / Billing
• Dealing with clients and providing information about LINKdotNET’ and Mobilink Infinity Internet services.
• Installation and Troubleshooting for DSL and Infinity Wimax products.
• To recover the amounts from clients in order to resolve their issues.
• Preparing daily collections & sales tasks and reporting to Line Manager
Assistant Operator / Admin & Store Inventory Assistant
• Operating Curing Machine and maintain fabrics quality.
• Create weekly shift schedule for workers.
• Handle all HR & Admin. related issues for department employees, ordering & receiving Inventory goods overtime, leaves approval, leave encashment, dept. programs, dept Audit schedule etc.
Respond to all inquiries within 24 hours
Education
B.com