An adaptive and organized IT professional providing support to 100+ users. Excellent in problem solving. Good communication skills with user at all levels. Sound knowledge of hardware virtualization and computer networking technologies.
Always looking to gain knowledge and explore uncharted territory.
Certifications:
VMware Certified Professional 6 - Data Center Virtualization.
CCNA Routing and Switching.
MCSA Windows Server 2016.
MCSE Cloud Platform & Infrastructure.
Certifications (In Progress):
MCSE Productivity 2016
Certification Link:
https://www.youracclaim.com/user/shahzadahmed119
| Last Resume Update | February 25, 2019 |
| Address | Karachi, Pakistan |
| [email protected] | |
| Phone Number | +923003334370 |
| Website | http://www.linkedin.com/in/shahzadahmed119/ |
Experience
Engineer – IT Service Management
- Responsible for all application and system related issues.
- Configured RAID 0, RAID 1, RAID 5 and RAID 10 on HP and Dell Systems.
- Troubleshoot for HP Z Series and Dell Precision Series desktops.
- Installation, configuration and troubleshoot of Windows and MAC OS.
- Ensuring security and efficiency of IT Infrastructure.
- Level One support for all network related issues.
- Configuration of Cisco IP Phones, Soft Phones.
- Provide support via Remote Management Tools.
I.T. Systems Administrator
- I.T. Helpdesk/Support for Office Staff and Guests.
- Hardware and Software Procurement.
- Testing, Installing, and Upgrading Software, and Hardware.
- Data Backups and Systems Security.
- Deployment of new desktop, printers, access points and other IT devices.
- Bio-metric Attendance System troubleshooting & monitoring.
Sr. I.T. Executive
- HCM Software Implementation and Training.
- I.T. Helpdesk/Support for Head Office and Branches.
- Training of Employees.
- Hardware and Software Procurement.
- Testing, Installing, and Upgrading Software, and Hardware.
- Data Backups and Systems Security
I.T. Executive
- IT Support and Troubleshooting.
- Evaluate performance and provide improvement in network.
- Test and configure new software and hardware.
- Regular data backups and software and hardware upgrade.
- Provide technical direction to co-workers.
Accountant
- Maintain Fix Assets Register.
- Physical Audits for Fixed Assets.
- Monthly reporting to Manager Accounts.
Intern
Internship in following departments
- Trade.
- Customer Service.
- General Banking.
Education
Masters of Computer Science (MCS)
Major - Data Communication & Networking.
Post Graduate Diploma (PGD)
Major - Statistics.
Masters of Commerce (M.Com)
Major - Finance Management.
Bachelor of Commerce (B.Com)