I was assigned dual responsibilities of Assistant Manager HR North & Officiating HR Business Partner of North Region to manage daily business operations, performance, and strategy activities of the entire North Region which covers the KPK, Federal Capital and sizeable portion of North Punjab. Oversee monthly / quarterly staff evaluations and any necessary one-on-one coaching, corrective actions and training programs. Build a best team through mentorship and management development, focused on decision making, problem solving and conflict management.

Supervising a comprehensive range of HR activities including Talent Acquisition, Comp. & Benefits,
Learning & Development, Employee Relations and HR Legal matters of over 2,300 staff across the
company-designated North Region that covers the whole of KPK, Federal Capital, and a sizeable portion of
North Punjab.

• Serving as POC between Head-Office HR team, and Regional and Area teams to facilitate timely flow of information and build common understanding between them.
• Leading and supervising complete hiring cycle and induction of selected candidates.
• Interviewing shortlisted candidates for determining suitability and fit.
• Coordinating with department heads and others for closing vacant positions in accordance with HR policy and procedures.
• Identifying obstacles to sourcing candidates and identifying methods to access potential labor pools.
• Processing of all transfer requests to and from Areas falling within North Region.
• Maintaining MIS reports of filled and vacant positions.
• Coordinating with concerned departmental head for finalizing effective company orientation plans.
• Managing all inductions including physical documentation and creation of electronic record on HCMS.
• Ensuring physical or electronic upgradation of records according to defined criteria.
• Supervising Area-level teams in the administration and management of staff compensation & benefits.
• To ensure timely execution of Monthly Payroll processing and handle all relevant matters.
• Updating Salary Change Management & Employee Change Management in HCMS (Human Capital Management System).
• Providing a diverse range of soft skills, product-, policy- and SOP-trainings to company staff.
• Facilitating numerous employee engagement activities, management receptions and team-meets.
• Handling disciplinary cases within the region including conducting staff inquiries and coordinating and executing appropriate disciplinary action in line with company guidelines.
• Representing company for coordination with relevant government bodies e.g. EOBI, Social Security & Labor department etc.
• Handling and providing support in handling staff queries and grievances in the Region.

Responsible for conducting both technical and soft trainings for staff at the Peshawar Area for approx.. 550 staff. I was later also tasked with complete HR responsibilities for the Area.

• Delivering training sessions and presenting a range of Product Trainings, Policy Awareness sessions, SOP Refreshers, Personal & Professional Development Trainings, Orientations, etc.
• Liaising with department heads for carrying out regular Training Needs Assessment (TNA)
• Actively supporting the design and development of training programs including the preparation of training materials such as presentation slides, manuals, trainer evaluations, participants learning assessments, etc.
• Leading and participating in Train the Trainer (TTT) sessions on scheduled trainings for fellow trainers.
• Evaluating the impact of trainings on learning and behaviors
• Processing payroll for all Permanent, Contractual and Daily Wages staff
• Leading full-cycle recruitment from sourcing to inducting selected candidates
• Coordinating submission of complete employment documentation for hiring’s and transfers
• Handling staff complaints and queries, and taking necessary steps to resolve them within company defined procedures
• Dealing with all matters pertaining to ESSI and EOBI
• Providing complete HR services and facilities to staff in line with company policy and procedures
• Maintaining physical and electronic HR records

HRM

Computer Science

Computer Science