Maintain and support company’s LAN/WAN environment. Video Conferencing & VoIP setup. Good working knowledge of SUSE Linux. Windows and Linux systems, business applications, anti-virus protection, email, and authentication administration. Introducing and integrating new technologies into existing data center environments. Performing routine audits of systems and software. Adding, removing, or updating user account information, Reset passwords via Active Directory and create new users / Groups, etc. Answering technical queries and dealing with often frustrated users. Troubleshooting any reported problems. System performance tuning. Asterisk / Cisco IP Telephony Services managing, Trouble shooting problems with desktop computers & software including soft phones / Cisco desktop agent, Cisco desktop supervisor, IP Phones & Go auto dial/Cisco reports. Networking; Cabling; Installation Hardware, Software configuration & maintenance; Linux Recording Server Managed. Windows Server 2008/2012 domain Based Environment Antivirus server & windows update server Managed. End User Support & network solutions. Cisco Voice Gateway managed and configuration E1/analog phones lines with Asterisk or CCM as per operation requirements

Helping out to Manager Asterisk /Go autodial & IPCC / Cisco Unified Communications Manager (Call Manager) services in daily IT Operations and project implementations. Identifies, diagnoses, and resolves network problems at all layers. Video Conferencing & VoIP setup .Create and maintain comprehensive documentation for all implemented networks. Maintain and support company’s LAN/WAN environment. Windows and Linux systems, business applications, anti-virus protection, email, and authentication administration. Introducing and integrating new technologies into existing data center environments. Performing routine audits of systems and software. Asterisk¬ maintenance and support, incident and problem handling. Asterisk dial plan syntax and constructs Effective use of Asterisk features, such as call parking, audio conferencing, and DTMF feature codes; Adding, removing, or updating user account information, Reset passwords via Active Directory and create new users / Groups, etc. Answering technical queries and dealing with often frustrated users. Troubleshooting any reported problems. System performance tuning. Asterisk / Cisco IP Telephony Services managing, Trouble shooting problems with desktop computers & software including soft phones / Cisco desktop agent, Cisco desktop supervisor, IP Phones & Go auto dial/Cisco reports. Networking; Cabling; Installation Hardware, Software configuration & maintenance; Linux Recording Server Managed. Windows Server 2008 domain Based Environment Antivirus server & windows update server Managed. End User Support & network solutions. Emails and Group creates and managed on Exchanged 2007 server. Squid / proxy server managed. Cisco Voice Gateway managed and configuration E1/analog phones lines with Asterisk or CCM as per operation requirements

Networking; Cabling; Installation Hardware, Software configuration & maintenance; File Server Managed Windows Server 2003 domain Based Environment 300 + node. Windows Server 2003 Active Directory; Proxy server; Antivirus server & windows update server Managed. End User Support & network solutions

BS Computer science
NTU University
2007

Diploma of Associate engineer Electrical,
Jul 2003
Lahore poly Technical college Lahore.