Highlights of the qualifications and background I offer include:

• Proven skills in executing plans, and following project schedules to ensure effectiveness and compliance. Consistently
  meet and exceed expectations and deliver solutions that drive efficiencies, support operations, and impact bottom line.
• Delivered tier III and other support per request from employees; investigate technical issues, and recover hardware or
  software failures while executing ongoing performance tuning, hardware upgrades, and resource optimization.
• Consistently recognized to improve organizational efficiency with expertise in strategy, analysis, data extraction,
  reporting, and business process improvement.