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Sr. Network Support Engineer
(No .of Positions 4)
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Job Location:
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Karachi, Pakistan
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Gender:
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Male
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Education
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Bachelors/ Master (preferred) ( BS Computer or Network Engineering/CISCO Certified)
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Experience:
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3-years
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Skills Required:
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· Must have very strong verbal and written English communications Skills (American accent Preferred) and good interpersonal skills.
· Knowledge of NAT, DHCP, DNS, HTTP, HTTPS, SSH, VPN, SMTP, WiFi, LAN, WAN and xDSL technologies.
· Detailed knowledge of network protocols, Cisco CLI, VLAN’s, Server client architecture.
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Summary
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· Work alongside a team of technical support engineers.
· Assist in solving more complex issues in conjunction with Jr. Network Engineers and handle escalations from Jr. Engineers.
· Troubleshoot Internet connectivity, browser configurations, personal firewalls, email issues, VPN Connectivity and TCP/IP issues.
· Work with on-site personal in trouble shooting network equipment and or equipment change out and provisioning.
· Troubleshoot LAN, WLAN, DSL, TCP/IP, DNS and WAN Load Balancing issues.
· Provide input for troubleshooting procedures and diagnostic tools
· Responsible for handling customer calls with a positive problem-solving attitude.
· May also perform additional duties such as; preventative maintenance and or other IT services.
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Apply
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Send resume to hr.pk@guardedsystems.com
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Regards’
Bilal Aziz
Cell: