Call Center Customer Service Representative (CSR) – Remote

at Six Equation
Location Karachi, Pakistan
Date Posted August 4, 2025
Category Healthcare & Medicine
Job Type Full-time
Qualifications Graduate or Undergraduate
Career Level Mid level
Experience 1+ year
Gender Both
Base Salary -- Not Mentioned --
Currency PKR

Description

We Are Hiring!

Call Center Customer Service Representative (CSR)
Healthcare Campaign • Remote • Full-Time

Position Overview

We are seeking enthusiastic and driven Customer Service Representatives (CSRs) to join our remote healthcare campaign. In this role, you will engage with potential customers through outbound calls to provide information about health insurance services and generate high-quality leads. Ideal candidates are persuasive communicators with strong interpersonal skills and a customer-first mindset.

Position Details

Job Title: Customer Service Representative (CSR)
Campaign: Healthcare
Work Schedule: Night Shift – 6:30 PM to 4:30 AM (Wednesday to Sunday)
Days Off: Monday and Tuesday
Salary Range: Rs. 40,000 – 80,000/month + Monthly target-based Bonuses
Work Location: Fully Remote

Key Responsibilities

Make outbound calls to prospective clients.
Clearly and accurately communicate ACA-related information to potential customers.
Identify and qualify leads based on established criteria.
Maintain detailed records of interactions and lead statuses.
Meet and exceed daily and monthly lead generation targets.
Collaborate with team members to ensure campaign success.

Candidate Requirements

Proficient spoken English skills.
Previous experience in a call center or sales role is preferred, but fresh candidates are welcome to apply.
Strong ability to handle customer inquiries professionally and efficiently.
Excellent communication and interpersonal skills.
Self-motivated and goal-oriented, with a focus on achieving targets.
Reliable internet connection and a distraction-free work environment.

What We Offer

Competitive monthly salary with performance-based bonuses.
Opportunities for career growth and professional development.
A flexible, fully remote work environment.
Supportive and collaborative team culture.

Additional Details

Job Type: Full-Time
Education: Bachelor’s degree
Experience: Minimum 1 year (Preferred)

How to Apply
To apply, please send your resume and cover letter.

 

Drop files here browse files ...