They’re Hiring: Front Office Verification of Benefits & Authorization Specialist

Company: Polaris Business Solution
Location: Shaheed E Millat Road - Bahadurabad, Karachi
Shift: 7:00 PM–4:00 AM Pakistan Standard Time (PKT)
Work arrangement: On-site only.

Polaris Business Solution is looking for a detail-oriented Front Office Verification of Benefits & Authorization Specialist to support patient access and insurance coordination.

Key responsibilities
Verify patient insurance eligibility, benefits, and coverage before appointments.
Confirm copays, deductibles, coinsurance, and coverage limitations.
Identify prior authorization requirements, submit requests, and follow up on pending approvals.
Communicate with insurance companies, patients, and healthcare providers to resolve coverage and authorization issues.
Maintain accurate records of verification results, authorization status, and payer communications.
Coordinate with scheduling and billing teams to help prevent delays and denials.
Handle patient information confidentially.

What they’re looking for
Experience in insurance verification, benefits verification, prior authorizations, or medical front office operations.
Strong English communication skills, both written and verbal.
Familiarity with insurance portals, medical terminology, and EMR/EHR systems.
Excellent attention to detail, organization, and follow-up skills.
Availability to work on-site during the 7:00 PM–4:00 AM PKT shift.