MUHAMMAD BAZIGH BEN AZHAR                                                

106-C Model Town Lahore

Tel: +92-302-4563424

Email: [email protected]

Profile Summary

 

 

 

I am a Director Human Resource (Ehsas Clinic Group) who is excellent in administrative and supervisory work especially at tasks involving management of facilities, programs and activities.

 

Key in effectively handling people and motivating staff to deliver and meet company’s objectives; has a good grasp of the business direction and initiates strategies on how to get there; has good people skills which is utilized in maintaining existing customer

 

Additionally, I am knowledgeable in finance, sales, marketing, technical support and customer service.

Personal Details

 

 

 

• Date of Birth: 29 November, 1964
• Marital Status: Married

Education and Professional Qualification:

 

 

 

 

• BA Graduate

 

Key Professional Skills and Competencies:

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• Effective public relations and marketing skills
• Planning, organization and work coordination and delegation skills
• Decision-making, project management and operational skills
• Effective working relationships
• Highly computer literate with good interpersonal skills, marketing/PR skills and good leadership skills
• Excellent communication skills, achievement orientated, innovative, Assertive, strategic thinker
• Self-driven leader with strong networking, motivation and team building skills
• Excellent documentation, organizational and time management skills
• Strong organizational skills and able to manage a diverse array of responsibilities
• Commitment, diligence dedication and good interpersonal and presentation skills
• Ability to work under severe pressure and deliver to strict deadlines

 

 

 

 

 

 

 

 

 

 

PROFESSIONAL EXPERIENCE

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Duty Manager Facility Care Dubai International Airport Terminal 3;  

Al Fajar Security and Maintenance Services (Dubai, United Arab Emirates), 17/4/2013 till 29/11/2014

Duties and Responsibilities:

• Areas for supervision as Duty Manager Facility care
• Dubai International Airport, Terminal 3, Concourse A, Boeing 380/Boeing 777 Terminal
• Plan, prioritize, assign, supervise, review, and participate in the work of staff responsible for facility maintenance as per the shift
• Establish schedules and methods for providing facility maintenance services; identify resource needs; review needs with appropriate management staff; allocate resources accordingly inside and airside terminal.
• Participate in the development of goals and objectives as well as policies and procedures; make recommendations for changes and improvements to existing SOP, policies; participate in the implementation of approved policies and procedures; monitor work activities to ensure compliance with established policies and procedures.
• Monitor and control supplies and equipment; order supplies and tools as necessary; prepare documents for equipment procurement; prepare specifications and contracts for contract services.
• Train or coordinate training in facility management and safety methods, procedures, and techniques.
• Develop and organize preventative maintenance and safety inspection programs for all facilities and equipment as per Civil Aviation Health & safety SOP.
• Assist in the preparation of various contracts, requests for proposals for new outlet or Kiosk, and reports. Perform the more technical and complex tasks of the work unit.
• Answer questions and provide information to the client; investigate complaints and recommend corrective action as necessary to resolve complaints.
• Perform related duties as required as per the shift.
• Conduct Site visit and produce shift report to project manager at the end of the shift.
• Responsible for property general wear and tear and maintains snag report on shift basis in Aviation Matrix.
• Develop and maintain trained senior supervisor /supervisor /cleaners regarding all necessary systems and procedures to ensure the safety and security of the client’s facilities.
• Manage, supervise and coordinate with the operation team (cleaning, plumbing, maintenance, etc).
• Prepare facilities maintenance schedules and communicate it to Project Manager Coordinate with the warehousing function to ensure that required goods are in stock and ready to be used.
• Coordinate and follow up with Dubai Civil Aviation Authorities for complex maintenance issues and ensure that all required works is completed on time and as required.
• Prepare periodic reports with respect to the Facilities Management activities and achievements to be submitted to the Project manager.
• Strong capability of mobilizing the FM contracts in the region.

 

Office Manager;  

Al Aidy Al Mariah Building Cleaning, 15/4/2010 till 14/4/2013;

Duties and Responsibilities:

• Maintains office services by organizing office operations and procedures; preparing payroll; controlling correspondence; designing filing systems; reviewing and approving supply requisitions; assigning and monitoring clerical functions.
• Provides historical reference by defining procedures for retention, protection, retrieval, transfer, and disposal of records
• Maintains office efficiency by planning and implementing office systems, layouts, and equipment procurement
• Designs and implements office policies by establishing standards and procedures; measuring results against standards; making necessary adjustments
• Completes operational requirements by scheduling and assigning employees; following up on work results
• Keeps management informed by reviewing and analyzing special reports; summarizing information; identifying trends
• Maintains office staff by recruiting, selecting, orienting, and training employees
• Maintains office staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
• Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions
• Contributes to team effort by accomplishing related results as needed

 

Senior Area Coordinator;  

MAB Property Service & Development L.L.C, (Dubai- United Arab Emirates), 1/01/2006 till 1/01/2009

3rd Party contractor to EMAAR Properties & Developer

Areas for supervision:

• Dubai Mall EMAAR Properties Dubai
• EMAAR Business Park EMAAR Properties Dubai
• EMAAR Old Town near Burj Khalifa the world tallest building EMAAR Properties Dubai
• Dubai Marina Phase 1 & 2, Lakes Area EMAAR Properties Dubai
• Emirates Hill, springs, Lakes, Meadows, Greens Community EMAAR Properties Dubai
• EMAAR Hospitality Accommodations EMAAR Properties Dubai
• Arabian Ranches EMAAR Properties Dubai
• Qanat Al Qasba, Royal Family of Sharjah Property
• Sharjah Aquarium, Sharjah Government Site.
• Sharjah Museum, Sharjah Government Site
• Sharjah Co-Op Society Sharjah Government Site

 

Key Responsibilities:

• Plan, prioritize, assign, supervise, review, and participate in the work of staff responsible for facility maintenance
• Establish schedules and methods for providing facility maintenance services; identify resource needs; review needs with appropriate management staff; allocate resources accordingly
• Participate in the development of goals and objectives as well as policies and procedures; make recommendations for changes and improvements to existing standards, policies, and procedures; participate in the implementation of approved policies and procedures; monitor work activities to ensure compliance with established policies and procedures
• Monitor and control supplies and equipment; order supplies and tools as necessary; prepare documents for equipment procurement; prepare specifications and contracts for contract services
• Train or coordinate training in facility management and safety methods, procedures, and techniques
• Develop and organize preventative maintenance and safety inspection programs for all facilities and equipment
• Assist in the preparation of various contracts, requests for proposals, and reports.
• Perform the more technical and complex tasks of the work unit
• Attend and participate in professional group meetings; maintain awareness of new trends and developments in the field of facility management; incorporate new developments as appropriate into programs
• Coordinate with contractors in providing contract services
• Answer questions and provide information to the client; investigate complaints and recommend corrective action as necessary to resolve complaints
• Perform related duties as required.
• Manage the client site (housing & office facilities) and ensure they are secure, safe and well catered at all times.
• Conduct Site visit and give estimation report to the Sales team.
• Responsible for property maintenance including building repairs and enhancements, storage management, general wear and tear etc.
• Develop and maintain all necessary systems and procedures to ensure the safety and security of the client’s facilities.
• Manage, supervise and coordinate with the operation team (cleaning, plumbing, maintenance, etc).
• Monitor the purchasing of service, supplies and equipment for use and compare costs for maximum value for money.
• Serve as primary liaison with Sales, Operation team clients and others for day-to-day direction with respect to property or facility management issues.
• Prepare facilities maintenance schedules and communicate it to General Manager Coordinate with the warehousing function to ensure that required goods are in stock and ready to be used.
• Coordinate and follow up with facility owner for complex maintenance issues and ensure that all required works is completed on time and as required.
• Prepare periodic reports with respect to the Facilities Management activities and achievements to be submitted to the General Manager.
• Strong capability of mobilizing the FM contracts in the region.

 

Program Coordinator; 

UMEED CLINIC, Mirpur Azad Kashmir -Pakistan; 01/01/1998 - 01/12/2005

Duties and Responsibilities:

• Addiction & Psychological Treatment Center
• To endure the timely formulation, planning, implementation and evaluation of appropriate project of Drug Rehab strategies, objectives, goals and activities
• To provide leadership, training, supervision and guidance to the project staff
• To develop individual work plans with the Training Coordinator and the Information Centers Officer To organize and chair regular project meetings to review and plan activities To ensure that project design and implementation meets the criteria of relevance, consistency, effectiveness and efficiency.
• To develop effective mechanisms and Addicts engagement and develop and maintain, as planned, new partnerships with partnering organization To make and maintain quality and effective links with partner organizations and other players in the sector in the program areas.
• To asses and address the capacity building needs of partner organizations
• To organize regular meetings with partner organizations to plan and review activities
• To ensure that there are effective mechanisms to facilitate conscious and continuous learning among program staff/Addicts as well as partner organizations
• To ensure that relationships between staff/Addicts are supportive and harmonious to provide the Program Manager with regular and timely information on project performance.
• To ensure the timely production and circulation of information on project activities To document key learning experiences To maintain harmonious links with other departments or sections within Azad Kashmir To cultivate and encourage a culture or result-oriented productivity among project staff.
• Work with the Information Centre Coordinator to ensure promotion of work of information centers through publicity to attract Drug abused families, Writing reports, publications.
• Providing Addiction education through leaflets, tours of the information centers
• Giving presentations and individual consultations for Addicts and families

 

Operations / Sales & Marketing Manager; 

Anchor Distributors, 106-c Model Town, Lahore- Pakistan, 12/11/1995 -25/11/1997

Duties and Responsibilities:

• Achieve marketing and sales operational objectives by planning, developing, implementing and evaluating advertising, merchandising, and trade promotion programs.
• In liaison with the finance manager, prepare annual sales plans by forecasting and developing annual sales reports.
• Accomplish human resource objectives by recruiting, selecting, orientation and training of employees in liaison with the human resources manager.
• Oversee the running of the paper products and ensuring that the new products and products display in the market, of the right quality and substantial stock availability in each store.
• Improve product marketability and profitability by researching, identifying, and capitalizing on market opportunities.
• Sustain report with key accounts by making periodic visits, exploring specific needs, anticipating new opportunities and updating product manufacture for modifications and replacements.

 

REFEREES

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Referees can be arranged if required.