Experience

Gerrys Information Technology Manager Technical

(from February 2020 Live)

Installation / Implementation of

• Avaya Communication Manager
• Avaya System Manager and Session Managr
• Avaya Contact Recorder.
• Avaya Aura® Application Enablement Servic
• Avaya Aura Messagin
• Avaya Diagnostic Servers
• Integration of Different Avaya and Nortel system with other brand system
• Technical Write-up of Avaya Solutions.
• Training Documentations for Customers and engineers
• Training LABS preparation for customer and engineers

Project Management and Project Lead of large Avaya and Nortel systems.

Managing engineers for support and services.

Curve Technologies Pvt. Limited

Manager Technical – Pre-Sales and Post Sales

(From 2013 to 2020)

Managing Support department and responsible for installations, Pre-Sales of below Products

• Avaya Communication Manager
• Nortel CS1KE, CS1000M SG and MG.
• Avaya Hospitality Server - HMS4

• Avaya Integrated Conference Bridge - IC
• NRS / NARs/BARs/ Billing Applications.
• Integration of Different Avaya and Nortel system with other brand systems.

• Technical Write-up of Avaya Solutions.
• Technical presentations Preparations.
• Skilled Nortel Configurator Application (EC) for
• Pre sales / solution designin
• Avaya Media Servers support.
• Avaya Solution Designer for different Avaya requirements.

Pronet Private Limited

Technical Manager - Post Sales / Pre-Sales

(1st November-2011 to 2013)

Responsible for installations, maintenance, reconfiguration and upgradation of different Avaya products and applications including

• Avaya Communication Manager
• Nortel CS1KE, CS1000M SG and MG.
• Callpilot Mini, 201i,600r
• SS COTs Server
• Avaya Hospitality Server - HMS4
• Avaya Integrated Conference Bridge - IC
• NRS / NARs/BARs/ Billing Applications.
• Integration of Different Nortel system with other brand system
• Skilled Nortel Configurator Application (EC) for solution designin
• Avaya Gateways and Media Servers support.
• Avaya Solution Designer

Combined Technologies International - CTI Manager Technical

(October 2009 till October 2011)

Installation/maintenance, replacement, reconfiguration and upgrading of different Nortel Products and Applications including

• Avaya CM / Nortel Meridian 11c/61c/81c/CS1000E.
• Large Voice network using E1 and IPT.
• Callpilot Mini, 201i,600r
• HMS400.
• Symposium Server
• Billing/Call Accounting application support.
• Installations of Voice peripherals.
• Responsible for Pre/post-sales Support/Technical Alcatel (OXO) voice product

Education

• Sc in Electronics and Telecommunications from University of Karachi, Karachi in 1995.
• Network Operating System from Technomen Institute, Karachi in 1999.

Certifications/Training

• Nortel – 0777c in 2006 from Nortel Singapore.
• Avaya- AVA00838H00 in 2010 from Avaya DUBAI.
• Avaya- ACIS 6201.1 in 2011,

Avaya Online exam.

• Avaya Aura AACC 6.3, in 2014 from Avaya DUBAI, Instructor based.
• Nortel SE Conference in 2006 in Nortel Malaysia•     Avaya APDS UC

  •     Avaya APDS CC

  •     UC All Inclusive

  •     Avaya APSS CC

  •     Avaya APSS UC

  •     PA- Implement: Avaya CC

  •     Avaya CMS.

  •     Nortel CS1000 RLS 4.5

  •     Nortel Call pilot RLS 4.0

  •     Nortel CC 6.0 Solution.

  •     Nortel BCM.

Almoayed Group

Senior Telecom Engineer

(May 2007 till September 2009)

Responsible for Installation and Maintenance of different Nortel Products and applications like

• CS1000E/CS1000SG & MG/CS1000M/CallPilot/VoIP applications/MICB etc.

• Product documentation and presentation for customers. Managing Field Engineers and Tech for different installations/complains.

Apollo Telecom Telecom Engineer (2004 till April 2007)

Responsible for Installation/Maintenance of Nortel’s Network following products:

• Option 81c, Multi Group PBX / Option 61c, Single Group PBX / Option 11c
• Hospitality Management Server (HMS400)
• Nortel different applications

Digital Communications Private Limited Service Engineer

(From 1995 till April 2004)

Responsible for Installation/Maintenance of Nortel’s Network following products:

• Maintaining and Repairing EPABX and its accessories.
• Installation of telex & voice mail system/Voice Recording System.

• Maintenance and Installations of Computers (hardware & software’s).

Accomplishments/Projects

• New installation of Avaya Aura Communication manager/Session manager/System manager/AES/ACR/SLAM MON/SBC at Dubai Islamic Bank, 2500 SIP users with networking.
• New Avaya Aura System installation at PSO House, 1000 Users.
• Pakistan Air Force Voice networking – 32 Air bases Including Installation of Large 81c/61c system of Sindh/Baluchistan PAF Air Bases.
• Upgradation of Pakistan Air Force Bases to new communication servers in 2004 along with the internetworking of system
• Installations of Communication Server at British Petroleum along with three regional offic
• Installation of New Avaya Aura Communication Manager, Avaya Aura Conferencing and IPT application at United Energy Pakistan 07 Sites
• Installation of New Avaya Aura applications (CM/SM/SMGR/SBC/Messaging) at KE.
• Communication Server, HA Installation with all IP extensions and VoIP/SIP networking at Shell House Main Office.
• CS1000E, HA Installation with VoIP/SIP networking at Shell Regional Offic
• New Installations and Upgradation of below Avaya and Nortel site
  • MCB Tower
  • Samba Bank – All Branches
  • Engro Chemical – Dharki
  • Mari Petroleum
  • United Bank Limited
  • CNBC Pakistan
  • ABN Amro Bank

• Communication Server, Hospitality Management Server and Billing application/system installation at Avari Hotel Dubai.

Highlights

• Project Management
• Project Documentation
• Skilled senior Tech. abiliti
• Results-oriented
• Product Implementation specialists.
• Operability and commitment
• Ability to motivate staff and maintain good relations
• Resistance to stress

Work Preference

Availability:               Available

Job Type:                  Full Time Can Travel for Work: Yes

Current Location:     Karachi

Pakistan Passport Number: A3135338

Date of Birth:       16th May 1967.